Return

You can return your order within 14 days after you have received it. It is important that the products are unused and returned in the same condition in which you received them.

Here's how :

1. pack the items you do not want to keep and return them in the condition in which you received them. Then you can simply pack the items in a box, seal the package, stamp the package and send it to the following address: JAYKAY GmbH, Heidachstr. 70/2, 88079 Kressbronn, Germany

2) After the package is delivered to the shipping company, we recommend that you keep the delivery receipt so that you are covered in the event that the package is lost by the shipping company.

After the arrival of your return, we will check the returned items and then issue a credit to your chosen payment method. Please note that in the case of a complete return, any shipping costs incurred will not be refunded.

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Take-back conditions

We can only guarantee you a full refund if all items are returned in the same condition they were in when they were delivered. Items must not be damaged, soiled, altered or driven. If items are still returned, the purchase amount will not be refunded and we will return the items to you. Please also note our return period of 14 days. Outside the return period, we can not take back the items. If your ordered product(s) should have a defect, please contact our customer service immediately after you have received them. You can also send us photos of the product directly...

Return

You can return your order within 14 days after you have received it. It is important that the products are unused and returned in the same condition in which you received them. Here's how it works: 1. pack the items you don't want to keep and return them in the condition you received them. Then you can simply put the items in a box, seal the package, stamp the package and send it to the following address: JAYKAY GmbH, Heidachstr. 70/2, 88079 Kressbronn, Germany 2. After dropping off the package at the shipping company, we recommend you to keep the delivery receipt....