1. Product Safety Recall (JULY 2026)
- Only certain serial numbers are affected -
Es
Es a limited number of older devices manufactured by our former production partner.
Please note that a precautionary inspection is required for a limited number of e-Fin .0 products (serial numbers beginning with 18-1-0225, 18-1-0425, 18-1-1124, 18-1-0724, 18-1-0824).
❗ATTENTION: A precautionary ban on use and charging is now in effect for the affected devices.
Is youre-Fin ?
Please verify your serial number on our verification platform immediately. All unaffected serial numbers can continue to be used without restriction.
Finne 1 is not affected by this.
2. Replacement Charger (February 2026)
.
During prolonged storage, there is a risk of a battery becoming deeply discharged. A deeply discharged battery must not be recharged, as this poses an increased fire risk. To address this, we have developed a new charger that, among other things, detects whether the battery is deeply discharged. Please charge your e-Fin .0 only with the new, smart charger.
The e-Fin 1 is not affected by this.