Cancel order

If you wish to cancel your order, please send an email to de as soon as possible, stating your order number. We can cancel your order as long as it has not yet been packed. Once your order has been successfully canceled, you will receive an email confirmation and we will refund your payment immediately.

If your shipment has already been prepared for dispatch, we will unfortunately be unable to cancel the order. You may exercise your right of withdrawal within 14 days of receiving the goods and return them to us.